Loosing connection

[Tylosands]

TV says no internet connection

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[jamesn123]

@Tylosands Which TV is it? Are other devices working okay?

[Tylosands]

It's the main TV in living room & no service up stairs either

[jamesn123]

@Tylosands 

I have no idea what your 'main TV in the living room is' my question was what make/model TV is it and if its a Sky based TV system like Sky Q, Sky Glass or Sky Stream. 

[TracyJ6306]

I'm getting this too. I have upgraded to the max hub,,, and waiting on it being delivered? However since I ordered it online... my Internets been off & on