07 Jan 2025 01:56 PM
Has anyone been able to resolve the issue of loss of wi-fi calling on iPhone after the 18.2 update? I live in a village with no phone service so I rely on this service.
08 Jan 2025 08:39 AM
Posted by a Sky employeeHi @CLG2
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
08 Jan 2025 10:00 PM
I also live in a village & rely on WiFi calling but cannot make any WiFi calls after the IOS 18.2 update on a iPhone 14. Tried everything, restart phone / reset network setting, reset hub, turning airplane mode on & off. Was working fine before update
09 Jan 2025 11:05 AM
Posted by a Sky employeeHi @Robo14
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
13 Jan 2025 05:29 PM
Same, please advise on how this can be fixed.
14 Jan 2025 10:55 AM
Posted by a Sky employeeHi there IB6 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
16 Jan 2025 11:21 AM
Posted by a Sky employeeWe are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
23 Jan 2025 08:09 PM
Hi Lisa, we're still needing assistance. Thanks
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