0

Discussion topic: Loss of Wi-Fi calling and IOS18.2

Reply
This message was authored by CLG2 This message was authored by: CLG2

Loss of Wi-Fi calling and IOS18.2

Has anyone been able to resolve the issue of loss of wi-fi calling on iPhone after the 18.2 update? I live in a village with no phone service so I rely on this service.

Reply

All Replies

This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Loss of Wi-Fi calling and IOS18.2

Posted by a Sky employee

Hi @CLG2 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
This message was authored by Robo14 This message was authored by: Robo14

Re: Loss of Wi-Fi calling and IOS18.2

I also live in a village & rely on WiFi calling but cannot make any WiFi calls after the IOS 18.2 update on a iPhone 14. Tried everything, restart phone / reset network setting, reset hub, turning airplane mode on & off. Was working fine before update

This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Loss of Wi-Fi calling and IOS18.2

Posted by a Sky employee

Hi @Robo14 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
This message was authored by IB6 This message was authored by: IB6

Re: Loss of Wi-Fi calling and IOS18.2

Same, please advise on how this can be fixed.

This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Loss of Wi-Fi calling and IOS18.2

Posted by a Sky employee

Hi there IB6 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks

Lisa - Sky Tech Team Expert
This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Loss of Wi-Fi calling and IOS18.2

Posted by a Sky employee

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Thanks

Lisa - Sky Tech Team Expert
This message was authored by IB6 This message was authored by: IB6

Re: Loss of Wi-Fi calling and IOS18.2

Hi Lisa, we're still needing assistance. Thanks

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion