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Discussion topic: Android connects to WiFi but no Internet

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This message was authored by kpnuts1 This message was authored by: kpnuts1

Android connects to WiFi but no Internet

My phone and ipad connect to the hub with Internet but one of my android tablets connects to WiFi but no Internet. Also tablet will not connect automatically to the sky hub. None of my smart plugs of various makes will recognise the hub.
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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Android connects to WiFi but no Internet

Posted by a Superuser, not a Sky employee. Find out more

Hi @kpnuts1 

What make & model is your Andriod tablet?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Android connects to WiFi but no Internet

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Android connects to WiFi but no Internet

Posted by a Sky employee

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Thanks

Lisa - Sky Tech Team Expert
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