Discussion topic: activate boardland earlier

This message was authored by: doublelj · ‎01 Aug 2023

I moved to a new house and ordered broadband, activation is two weeks away. But I'm in a hurry to use the broadband now. Can I activate it earlier?

This message was authored by: Daniel0210 · ‎01 Aug 2023

@doublelj

The normal minimum lead in time is two weeks so you won't get an earlier appointment.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: GD1 · ‎01 Aug 2023

@doublelj wrote:

I moved to a new house and ordered broadband, activation is two weeks away. But I'm in a hurry to use the broadband now. Can I activate it earlier?

You will have been given the earliest date possible, the lead time is 10 working days from placing the order, you cannot bring this forward.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: Chrisee · ‎02 Aug 2023

@doublelj its not Sky who set that lead time its Openreach whose network Sky and many other ISPs use and whose engineers physically make the connections.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

Discussion topic: activate boardland earlier

activate boardland earlier

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