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Discussion topic: No Broadband Outage 14th December 2024

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This message was authored by Niall00 This message was authored by: Niall00

No Broadband Outage 14th December 2024

I'm really annoyed and frustrated at the Sky service portal. Call Centre in India!! I have made many calls to it and just keep getting a generic answer. Ït will take 5 working days..... I will talk to my supervisor". Lost out on Christmas and New year streaming. I'm now left to Therthering from my phone to access the internet. 

Can anyone give me the Sky Dublin phone number?


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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: No Broadband Outage 14th December 2024

Posted by a Superuser, not a Sky employee. Find out more

@Niall00 

Calls get passed to the next available agent no matter where they are based.


To call Sky Ireland use this link:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and a dedicated 03** UK number is displayed.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a dedicated 0818 ROI number.
(The forum doesn’t allow us to type the numbers in full).


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: No Broadband Outage 14th December 2024

Posted by a Superuser, not a Sky employee. Find out more

@Niall00 

Calls get passed to the next available agent no matter where they are based.


To call Sky Ireland use this link:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and a dedicated 03** UK number is displayed.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a dedicated 0818 ROI number.
(The forum doesn’t allow us to type the numbers in full).


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Niall00
Topic Author
This message was authored by Niall00 This message was authored by: Niall00

Re: No Broadband Outage 14th December 2024

Thanks Daniel.  I got through to Sky ROI on a 1800 .... number on that link.

 

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