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Discussion topic: Wifi not working
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This message was authored by: Nambidasan
Message posted on 02 Jan 2025 10:58 AM
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Wifi not working
Broadband disconnects very frequently since morning. Please check.
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 02 Jan 2025 12:24 PM
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Re: Wifi not working
@Nambidasan wrote:
Please check.
We are customers here @Nambidasan so this is something you need to check.
So try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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