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Discussion topic: Wifi not working

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This message was authored by Nambidasan This message was authored by: Nambidasan

Wifi not working

Broadband disconnects very frequently since morning. Please check.
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This message was authored by caesarome This message was authored by: caesarome

Re: Wifi not working

Posted by a Superuser, not a Sky employee. Find out more

@Nambidasan wrote:
Please check.

We are customers here @Nambidasan so this is something you need to check.

 

So try running the line test here:

 

https://www.sky.com/help/articles/broadband-diagnostic-start


You can also run the test via the MySky app on a mobile data connection.


After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

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