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Discussion topic: Told not in uk when visiting websites

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This message was authored by: sal1981

Told not in uk when visiting websites

I tried to sign in to national lottery account and was told I can't because I'm not in uk! I am in uk. 

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This message was authored by: Addie15

Re: Told not in uk when visiting websites

Hi there, @sal1981. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

This message was authored by: PaulB1969

Re: Told not in uk when visiting websites

Probably due to your device hiding your IP Address , lottery checks for IP and if it's hidden defaults to not in the UK.

 

Sky Glass (S-43") , 3 pucks, Sky Broadband Ultrafast (FTTP) 1 Gbps , 3 Sky Max Pods
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