Discussion topic: Told not in uk when visiting websites
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Message posted on 01 Jan 2025 04:51 PM
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Told not in uk when visiting websites
I tried to sign in to national lottery account and was told I can't because I'm not in uk! I am in uk.
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Message posted on 02 Jan 2025 10:35 AM
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Re: Told not in uk when visiting websites
Hi there, @sal1981. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Message posted on 02 Jan 2025 02:49 PM
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Re: Told not in uk when visiting websites
Probably due to your device hiding your IP Address , lottery checks for IP and if it's hidden defaults to not in the UK.
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