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Discussion topic: Poor broadband speed

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This message was authored by Past2phil This message was authored by: Past2phil

Poor broadband speed

Hi, I've just been called on my landline from an Indian call centre telling me my I have errors on my sky broadband, the upload speed is poor, he asked me to log into Google so he can help me clear the errors. It took some persuading but I asked him to call back as I have not seen any errors. Had anyone else come across this ? 


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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk Answer

Re: Poor broadband speed

Posted by a Superuser, not a Sky employee. Find out more

@Past2phil 

 

Almost certainly a scam. Isp's don't ring up proactively

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk Answer

Re: Poor broadband speed

Posted by a Superuser, not a Sky employee. Find out more

@Past2phil 

 

Almost certainly a scam. Isp's don't ring up proactively

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
This message was authored by GD1 This message was authored by: GD1

Re: Poor broadband speed

Posted by a Superuser, not a Sky employee. Find out more

@Past2phil  It's 100% a scam as advised by @cookiemonsteruk 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Past2phil
Topic Author
This message was authored by Past2phil This message was authored by: Past2phil

Re: Poor broadband speed

thank you, that was my thought but it's nice to have some reassurance from others. They are trying more and more to scam people now, their patter is getting more and more believable.

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