Discussion topic: Smart TV just came up with no video available in the middle of watching

This message was authored by: ESF9 · ‎13 Jan 2025

No video available came up on smart TV whilst watching on demand and then back to live TV and nothing. Sound, no picture.

This message was authored by: GD1 · ‎13 Jan 2025

@ESF9 A Smart TV would not have any Sky On Demand service on it, so which Sky TV box are you using? Sky Q, Sky Stream?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: ESF9 · ‎13 Jan 2025

Didn't say I was watching sky on demand. Watching ITVX

This message was authored by: GD1 · ‎13 Jan 2025

@ESF9 Which TV Box? Sky q or Sky Stream?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.

Discussion topic: Smart TV just came up with no video available in the middle of watching

Smart TV just came up with no video available in the middle of watching

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