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Discussion topic: Smart TV just came up with no video available in the middle of watching

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This message was authored by ESF9 This message was authored by: ESF9

Smart TV just came up with no video available in the middle of watching

No video available came up on smart TV whilst watching on demand and then back to live TV and nothing.  Sound, no picture.

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This message was authored by GD1 This message was authored by: GD1

Re: Smart TV just came up with no video available in the middle of watching

Posted by a Superuser, not a Sky employee. Find out more

@ESF9  A Smart TV would not have any Sky On Demand service on it, so which Sky TV box are you using?  Sky Q, Sky Stream?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


ESF9
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This message was authored by ESF9 This message was authored by: ESF9

Re: Smart TV just came up with no video available in the middle of watching

Didn't say I was watching sky on demand. Watching ITVX

This message was authored by GD1 This message was authored by: GD1

Re: Smart TV just came up with no video available in the middle of watching

Posted by a Superuser, not a Sky employee. Find out more

@ESF9  Which TV Box?  Sky q or Sky Stream?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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