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Discussion topic: Sons Xbox is lagging but wifi connection is good

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This message was authored by seeleytr This message was authored by: seeleytr

Sons Xbox is lagging but wifi connection is good

My son is getting frustrated. His Xbox keeps lagging although when checking my service checker there are no issues in my area & it says Devices connection is good.

 

He did take it to his Dads at the weekend & then set it up again here. Is that interrupting something?

 

Why is it lagging?

Will getting a wifi booster help?

 

Any help would be appreciated 

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This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Sons Xbox is lagging but wifi connection is good

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks

Lisa - Sky Tech Team Expert
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