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Discussion topic: Flashing PON

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This message was authored by MarkoJemo This message was authored by: MarkoJemo

Flashing PON

Just had openreach come this afternoon and install a new fibre connection. Got my activation text shortly after they had left. The PON light has been flashing on the ONT while the sky router has only power and Wi-Fi lights on. Router won't connect to internet. Have tried numerous restarts of router and ONT. Is it a case of just leaving it to activate or should I be calling someone? 

 

Am new to Sky and FTTP having previously had Virgin so apologies for the noobness 

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Flashing PON

Posted by a Superuser, not a Sky employee. Find out more

@MarkoJemoThe activation can take up to midnight to happen. If this is still the same in the morning, come back let us know and we can see what else can be done.

If someone has helped give them Like.

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Flashing PON

Posted by a Superuser, not a Sky employee. Find out more

@MarkoJemo 

 

PON flashing and LOS off

Openreach fibre modem is communicating with BT exchange for verification.

 

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Flashing PON

Posted by a Superuser, not a Sky employee. Find out more

@MarkoJemo 

 

As @Highlinder points out activation can take up to midnight meanwhile the gpon ont will continue trying to connect. Eventually it should turn solid green

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
MarkoJemo
Topic Author
This message was authored by MarkoJemo This message was authored by: MarkoJemo

Re: Flashing PON

Thanks, does the ONT need a reboot or anything to help it along? 

This message was authored by Highlinder This message was authored by: Highlinder

Re: Flashing PON

Posted by a Superuser, not a Sky employee. Find out more

@MarkoJemoNo just leave it be, it will do its own thing.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
MarkoJemo
Topic Author
This message was authored by MarkoJemo This message was authored by: MarkoJemo

Re: Flashing PON

Was away for the weekend and came home to the PON not flashing anymore but a red LOS light 😞 

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