Broadband not at promised speed and keeps dropping out

[Gayross]

I have had issues with my broadband speeds dropping off and with nowhere near the speeds promised. There is a local issue first reported on 17/01/2025.... thats10 days ago and still the same issue!

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147