Internet connection

[Charlottep2]

I am beginning to become really unhappy with my Wi-Fi. I have rang and spoke with someone about this previously but my internet is constantly dipping in and out of connection. My internet will be off but when I check my if there's is a problem with my Wi-Fi on the sky app it will tell me that it is fine and it is connected. It dips in and out at the moment at least 2 times in a 2 hour period. 

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147