Full fibre broadband

[Janeyjenkins]

I have recently spoken to Sky about renewing my contract. During the call I was told I could now have full fibre broadband. After lengthy discussion I realised that If I agreed, OpenReach would turn up , no appointment, no consultation, and take the fibre from the nearest junction, which for me is in a telegraph pole on my neighbours land, and put the box on my wall where they wanted. This means I then have a sky engineer turn up and take it into the house at that point,  so my router and phone location would basically be decided by an OpenReach engineer without my input. I have declined this upgrade. Surely I can 

 discuss where I want things attached to my house. The phone line currently runs to an upstairs wall then through the loft, down the rear wall then into the office downstairs. A modem in the front upstairs bedroom is not what I want.

Has  anyone else had issues with this ?

[TimmyBGood]

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@Janeyjenkins wrote:

 Surely I can discuss where I want things attached to my house. The phone line currently runs to an upstairs wall then through the loft, down the rear wall then into the office downstairs. A modem in the front upstairs bedroom is not what I want.

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Typically an optical cable arriving overhead will run all the way down the outside of an external wall to ground level, where it ends at the external Customer Service Point (CSP) enclosure.

It's then spliced to an optical pigtail which enters the property through a newly drilled hole and plugs into an Optical Network Terminal (ONT) on the inside of an exterior wall of a ground floor room.

They won't bring the optical cable into the loft and down internal walls / through floors, but the optical pigtail from CSP to ONT can potentially run around the outside of a building at just above ground level if there's a clear route for twenty metres or so before coming inside.

Realistically the aim of the national project to hit 85,000 new installations every week doesn't allow for pre-installation survey or much negotiation over cable routes.

[Janeyjenkins]

What would they do if the point the cable meets the house is above a sloped roof and the wall directly below is a full height glass window?

[TimmyBGood]

@Janeyjenkins 

Arriving over a lower roof is a problem for ladder access.  Without that they'd probably run around at a high level to a point the cable can come down the outside of a wall

[TimmyBGood · Accepted solution]

@Janeyjenkins 

Putting the address into the BT Wholesale Availability Checker should indicate which broadband provisioning type is applicable.

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome 

It's the two text lines below the table which are most useful.

Remove any personal information (such as the address itself) if you post an image.