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Discussion topic: Gigafast broadband giving poor connection to device

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This message was authored by: Punksrus03

Message posted on ‎28 Jan 2025 11:37 AM

Gigafast broadband giving poor connection to device

Got gigafast broadband yesterday but there is poor service on my sky mobile.

can't even load and email fully 

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Avatar for jamesn123
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Superuser
This message was authored by: jamesn123

Message posted on ‎28 Jan 2025 11:55 AM

Re: Gigafast broadband giving poor connection to device

Posted by a Superuser, not a Sky employee. Find out more

Hi @Punksrus03 

I would first try disabling Sky Shield in your account settings, this can sometimes cause email, images & apps not to load.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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