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Discussion topic: Streaming issue

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Avatar for Et2025
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This message was authored by: Et2025

Message posted on ‎22 Jan 2025 06:43 PM

Streaming issue

New sky customer Alexa keeps losing connection. Happening several times when playing songs
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Avatar for jamesn123
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Superuser
This message was authored by: jamesn123

Message posted on ‎28 Jan 2025 11:38 AM

Re: Streaming issue

Posted by a Superuser, not a Sky employee. Find out more

Hi @Et2025 

Where is the Alexa located in relation to your Sky hub. Do any other devices suffer a disruption in connection?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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