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Discussion topic: Broadband not installed yet ?

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Conbry
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This message was authored by Conbry This message was authored by: Conbry

Broadband not installed yet ?

‎16 Nov 2022 09:13 AM

My tv was installed on 14 th but I am still waiting for my broadband to be installed 

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Pistonhead
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Re: Broadband not installed yet ?

‎16 Nov 2022 09:20 AM

Have you checked your Sky Account or MySky app for a status report on any orders that are in progress? If there's nothing there to clarify things you'll need to call Sky as this is just a customer to customer forum.

LG OLED65B1 • Apple TV 4K • Sky Superfast BB
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TimmyBGood
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Re: Broadband not installed yet ?

‎16 Nov 2022 09:45 AM

Posted by a Superuser, not a Sky employee. Find out more

@Conbry 

Quite possibly: television installation is carried out by Sky personnel, but broadband activation proceeds on an Openreach timetable.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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