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Discussion topic: South West London WiFi issues

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This message was authored by Adam190284 This message was authored by: Adam190284

South West London WiFi issues

WiFi been down most of Monday and now still into the early hours of Tuesday.

Anybody experiencing the same? I'm in Wimbledon, South West London.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: South West London WiFi issues

Posted by a Superuser, not a Sky employee. Find out more

@Adam190284 
If you haven’t done it already use the below link to check to see if there are any outages nearby https://www.sky.com/servicechecker
(This should determine if there's an identified fault affecting multiple households)

If there aren't any then try running the line test here
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.

Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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