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Discussion topic: Re: Downgrading

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This message was authored by Adz182 This message was authored by: Adz182

Re: Downgrading

I have just lost a large part of my income. I can't afford my current package. 
I don't want to cancel completely but I need to have some stuff removed. Will sky let me do this? 

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This message was authored by oldfella This message was authored by: oldfella

Re: Downgrading

Posted by a Superuser, not a Sky employee. Find out more

@Adz182 wrote:

I have just lost a large part of my income. I can't afford my current package. 
I don't want to cancel completely but I need to have some stuff removed. Will sky let me do this? 


Best speak directly to Sky @Adz182 

If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

Adz182
Topic Author
This message was authored by Adz182 This message was authored by: Adz182

Re: Downgrading

Hopefully they will help with this as I have been a very loyal customer. 
if they don't il have to leave completely 

This message was authored by bob1234 This message was authored by: bob1234

Re: Downgrading

Posted by a Superuser, not a Sky employee. Find out more

@Adz182 wrote:

Hopefully they will help with this as I have been a very loyal customer. 
if they don't il have to leave completely


Sky will normally let you reduce packages BUT they want another 18 month contract, also bear in mind that if you are still in contract leaving can be expensive.

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