Cancellation issues

[Darren62]

Hi,

I cancelled my account in February but I am still getting bill notifications (I´m not being charged as I´ve blocked the direct debit) - how do I stop this from happening?

Thanks

[caesarome]

After putting in your cancellation notice did you get an email acknowledgement and also has your account been cancelled ?

[Darren62]

Hi,

I did not get a cancellation notice, nor has the account been officially cancelled by Sky. It is very frustrating as they are extremely awkward to deal with. I am also overseas and cannot call them to sort it out as Sky Ireland don´t allow calls from outside the country, and there is no other method (that I know of) to contact them.

[Mark39]

You'll be accruing an unpaid debt if you haven't formally cancelled. See Sky's contact options for cancellation here, but you won't be able to cancel until the outstanding amount has been repaid: https://www.sky.com/help/home/your-account/my-account-and-subscription/cancelling/cancel-my-subscrip...

[Darren62]

I suppose thats the crux of the problem, really. I called to cancel, got annoyed with the increasingly personal questions and hard sell, so opted to cancel via letter (which is listed as a valid method of cancellation on the Sky Ireland website). Since then, nothing has happened, so I stopped the direct debit as I didn´t want to continue to pay those schysters while having no way of communicating with them as I'd moved overseas by then. 

I suppose I´ll just have wait and waste time when I´m next in Ireland arguing the toss with them, but rest assured, they won´t be getting any more coin from me.