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Discussion topic: No satellite signal

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This message was authored by Adriankeetch This message was authored by: Adriankeetch

No satellite signal

Satellite dish bracket has rusted through and is flapping in the wind ,it's going to fall very soon

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This message was authored by oj01 This message was authored by: oj01 Answer

Re: No satellite signal

Posted by a Superuser, not a Sky employee. Find out more

@Adriankeetch wrote:
Satellite dish bracket has rusted through and is flapping in the wind ,it's going to fall very soon

@Adriankeetch It's your property, so you'll need to get someone to fix it. If you have Sky Q, Sky will send an engineer without charge if you ask them. If you have Sky+ you'll need to contact a local satellite company at your own cost. 


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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: No satellite signal

Posted by a Superuser, not a Sky employee. Find out more

Which Sky System do you have?

 

1. Sky Plus (Sky Plus Forum)
2. Sky Q (Sky Q Forum)
Annie  ( Please Note: I am Neurodivergent )
Hardware: Sky+HD Services: Sky Go Extra (via Xbox Series X) • Box sets • Sky Cinema • Sky Sport Complete • Sky Multiscreen • HD Basic
This message was authored by oj01 This message was authored by: oj01 Answer

Re: No satellite signal

Posted by a Superuser, not a Sky employee. Find out more

@Adriankeetch wrote:
Satellite dish bracket has rusted through and is flapping in the wind ,it's going to fall very soon

@Adriankeetch It's your property, so you'll need to get someone to fix it. If you have Sky Q, Sky will send an engineer without charge if you ask them. If you have Sky+ you'll need to contact a local satellite company at your own cost. 


Sky Community Forum SuperUser
Former Sky+HD Beta Tester
Sky Signature, Sky Sports, Sky HD, Sky Mobile
Member Of The Community Since 2011
Staying on Sky+HD until Sky force me off
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: No satellite signal

Posted by a Superuser, not a Sky employee. Find out more

@Adriankeetch wrote:
it's going to fall very soon

Be aware that it's your legal liability if that should damage person or property (just as if a roof tile did the same) : ownership of dishes passes to the householder on installation, with a 12 month warranty from Sky.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Adriankeetch
Topic Author
This message was authored by Adriankeetch This message was authored by: Adriankeetch

Re: No satellite signal

Sky came out yesterday 28th and replaced the dish and the wiring as the sea air had perished the cables,all up and running again ,thanks for your help

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