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Discussion topic: Unable to record programs

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This message was authored by: archiebold211217

Unable to record programs

Unable to record programs

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This message was authored by: archiebold211217

Re: Unable to record programs

What can I do, I've checked all connections etc

This message was authored by: daveNOS

Re: Unable to record programs

Posted by a Superuser, not a Sky employee. Find out more

@archiebold211217 Recording isn't affected by your broadband so I'm unsure why you've posted in that section? Maybe try reposting in the relevant TV section.

This message was authored by: Daniel0210

Re: Unable to record programs

Posted by a Superuser, not a Sky employee. Find out more

@archiebold211217 

Do you have Sky Q or Sky+? 


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This message was authored by: caesarome

Re: Unable to record programs

Posted by a Superuser, not a Sky employee. Find out more

@archiebold211217 

.And what is happening when you try to record something ?

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This message was authored by: Anonymous

Re: Unable to record programs


@archiebold211217 wrote:

Unable to record programs


If you're using a Sky+ satellite receiver, Sky has turned off your subscription entirely which includes recording, rewinding and pausing live TV. Sky+ officially came to its end of life in August.

https://www.thesun.ie/tech/13685510/sky-cancelling-tv-subscription-october-sd-boxes/
https://www.thesun.ie/tech/13914132/final-warning-sky-tv-cancel-peoples-subscriptions-automatically/

https://rxtvinfo.com/2024/sky-cancelling-legacy-tv-subscriptions-in-october/

 

So, you will need to upgrade to Sky Q. (I don't think Sky are offering Sky+HD boxes anymore). This is a free upgrade.

If you have Sky+HD or Sky Q, you will need to contact Sky. 

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