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Avatar for helenw1
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This message was authored by: helenw1

Message posted on ‎25 Dec 2024 06:31 PM

my apps

someone has accessed my netflix app and locked me out and changed all accounts to another language

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Avatar for Annie+UK
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This message was authored by: Annie+UK Answer

Message posted on ‎25 Dec 2024 06:36 PM

Re: my apps

Posted by a Superuser, not a Sky employee. Find out more

Thar sounds like your Netflix has been hacked, you'll need to contact Netflix AFAIK

I am Neurodivergent ❄ Sky+HD ❄ LG NanoCell TV ❄ Xbox Series X ❄ Raspberry Pi 5 (Debian Linux)
My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus

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Avatar for Annie+UK
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This message was authored by: Annie+UK Answer

Message posted on ‎25 Dec 2024 06:36 PM

Re: my apps

Posted by a Superuser, not a Sky employee. Find out more

Thar sounds like your Netflix has been hacked, you'll need to contact Netflix AFAIK

I am Neurodivergent ❄ Sky+HD ❄ LG NanoCell TV ❄ Xbox Series X ❄ Raspberry Pi 5 (Debian Linux)
My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎25 Dec 2024 06:38 PM

Re: my apps

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@helenw1 

Unfortunately this crops up quite often but as suggested by @Annie+UK you need to contact Netflix direct. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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