Discussion topic: TNT HD not working
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Message posted on 21 Dec 2024 01:57 PM
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TNT HD not working
Recently my TNT HD channel has stopped working, It says press red button to subscribe and when you press it it say you are already subscribed which I know I am.
TNT ultimate works fine it is just the HD channels that don't
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All Replies
Message posted on 21 Dec 2024 04:36 PM
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Re: TNT HD not working
To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies may not be instant.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 21 Dec 2024 06:06 PM
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Re: TNT HD not working
Did you see if they were moved to where the SD sports channels are? 868 I think? Mine did that, still there after raising with Sky and TNT, they accused each other but didn't fix it. It's a first world issue
Message posted on 21 Dec 2024 06:44 PM
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Re: TNT HD not working
Yeah the HD channels have moved to the 800s now but just says I need to subscribe then when u click subscribe it says you're already subscribed
Message posted on 21 Dec 2024 11:39 PM
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Re: TNT HD not working
Yeah same happened to me. Sky didn't fix it. Useless
Message posted on 22 Dec 2024 04:50 PM
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Re: TNT HD not working
Thanks for escalating. We've sent an invite to @DaleH.
Tom
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