It isn't uncommon for these emails to arrive out of order.
As you have been sent a one about the order being cancelled this will have happened if you have failed the second more enhanced credit check that takes place so this will be something you would need to investigate as Sky is not allowed to view your financial records. One credit checking site they use is Experian so you could sign up to a free trial with them, just remember to cancel.
__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
