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Discussion topic: I ordered a SIM card for an iPad that requires an esim

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This message was authored by: Rae_247

Message posted on ‎25 Dec 2024 11:58 PM

I ordered a SIM card for an iPad that requires an esim

So I ordered 2x iPad Pro M4, I ordered SIM cards as I didn't realise they do not have the port to insert them, they take ESIM. How do I go about getting an ESIM in place of the 2 SIM cards I have but cannot insert?? Tried talking to the Robot but I'm getting no sense! 

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎26 Dec 2024 01:07 AM

Re: I ordered a SIM card for an iPad that requires an esim

Posted by a Superuser, not a Sky employee. Find out more

@Rae_247  Log in to your mobile account and select the relevant SIM, go to mange SIM and there is an option to convert your physical SIM to esim.

 

You need to do it for each SIM separately.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




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