Can’t get into account - already linked

[violife]

When I try to get into my Sky app account it tells me your account is already linked. It appears there is more setup process to be done, but when I try to complete the setup, I can get no further than Attempting to link the account and the process goes through a circular Pattern repeating itself

[caesarome]

If you are seeing a message that your mobile account is already linked then it will be because you have already done this so all you should need to do now is to log to your account with your primary username and password.

[violife]

Thanks for trying to help but the suggestion does not work 

[caesarome]

Would you like Sky's messaging team via here to contact you tomorrow about this, if you do when they send the chat invite you have 48 hours to respond to it.

[Alisha08]

Hi did you ever get this sorted, I'm suffering from the same problem x 

[CatiB]

Same problem