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Discussion topic: Cannot link my mobile account to sky id. I changed email addresses on the account and think that has

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This message was authored by Kaz23358 This message was authored by: Kaz23358

Cannot link my mobile account to sky id. I changed email addresses on the account and think that has

I cannot link my mobile account to my sky id. I changed email addresses at the same time a swapping from ee to sky and think that messed it up. I rang sky but they didn't know what to do, said not to ring back that they would ring me but never did. That was about three months ago. I would like to see my mobile bill please what do I do. The process of linking just keeps coming up with the oops! There is a technical issue message.

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This message was authored by caesarome This message was authored by: caesarome

Re: Cannot link my mobile account to sky id. I changed email addresses on the account and think that

Posted by a Superuser, not a Sky employee. Find out more

@Kaz23358 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.


This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours.
This isn't a live chat so replies are not instant.

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This message was authored by Addie15 This message was authored by: Addie15

Re: Cannot link my mobile account to sky id. I changed email addresses on the account and think t...

Posted by a Sky employee

Hi there! Thank you for escalating this. We have sent an invite to @Kaz23358.

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