Wi-Fi signal

[Jo-73]

Hi I'm having trouble getting a Wi-Fi signal in the bedroom, I think I could do with a booster to help please 

[Jo-73]

Hi my signal keeps going in the bedroom, I was wondering if I could get a booster please 

[Highlinder · Accepted solution]

@Jo-73Do you have broadband boost as part of your subscription to Sky?

[TimmyBGood]

@Jo-73 

If you subscribe to the Broadband Boost add-on then you can phone Sky and go through their diagnostics to claim under the WiFi Guarantee.

[Chrisee]

@Jo-73 otherwise you may need to buy a suitable extender or something like a powerline adapter kit with a built-in wifi access point.

[Jo-73]

No not that I know of but I'm paying nearly £100 a month on something that isn't working great, in your advertising on tv it says sky should work in every room but my signal is shockingly poor

[TimmyBGood]

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@Jo-73 wrote:

in your advertising on tv it says sky should work in every room but my signal is shockingly poor

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Not 'our' advertising: we don't work for Sky.

https://helpforum.sky.com/t5/Broadband-Talk/Wall-to-Wall-WiFi-Guarantee/ba-p/4074838 

https://www.sky.com/help/articles/wall-to-wall-wifi-guarantee