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Discussion topic: No internet

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This message was authored by Waqasali This message was authored by: Waqasali

No internet

There's no internet no tv services are no good sky is going down hill 

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This message was authored by Mbdavies2023 This message was authored by: Mbdavies2023

Re: No internet

Mines out as well

This message was authored by GD1 This message was authored by: GD1

Re: No internet

Posted by a Superuser, not a Sky employee. Find out more

@Waqasali  @Mbdavies2023   First thing to check is this link to see if there are any outages in your area:

https://www.sky.com/servicechecker

If there isn't try running the line test here:

https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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