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Discussion topic: Up grade was promised over a week ago

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This message was authored by Ssteve This message was authored by: Ssteve

Up grade was promised over a week ago

Promised up grade haven't happened 

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This message was authored by cookiemonsteruk This message was authored by: cookiemonsteruk

Re: Up grade was promised over a week ago

Posted by a Superuser, not a Sky employee. Find out more

@Ssteve 

 

Upgrade from what to what?

 

Does it say anything in your orders on your my sky app or sky.com account

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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Ssteve
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This message was authored by Ssteve This message was authored by: Ssteve

Re: Up grade was promised over a week ago

i have standard broadband at the minute, contacted sky on the 12 of feb and upgraded to fibre high speed. i was given a date of the 20th for connection, didnt happen i contacted sky and they couldnt tell the reason why, all i was told ring back friday 24th for a update.

 

this is not really satifactory and thiking of looking else where.

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