Nee fibre not working. Installed this evening.

[Emma357]

hi my box isn't working properly. it has been installed and the man left about 15/20 mins ago Now the green lights are flashing red.  And we haven't got Internet 

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147