Sky blocking my nowtv in ROI

[PeterDublin]

Recently changed to sky broadband from Vodafone. We live in the ROI.

We have a nowtv stick and have watched it without issue sky movies and sky sports having paid a year subs with nowtv.

Logging into nowtv and playing sports or movies there is an error code ovp 00012, it tells me this an issue with my region. I am not technically advanced with vpn, but have a feeling there is something going on with the location. Has anyone had same issues how can I resolve this. Can I log into the router, I have tried but I do not want to mess with the router.

[Tom-W19]

Hi @PeterDublin 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[PeterDublin]

Hi

Just checked again this morning before I saw this issue and the problem I don't know how is already fixed. So thank you