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Discussion topic: Samsung TV connection issue

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This message was authored by Postaproblem This message was authored by: Postaproblem

Samsung TV connection issue

I have 4 Samsung televisions and an LG tv. All but 1 Samsung tv are connected. Please could you suggest why 1 television won't connect to my WiFi. The tv is only a couple of years old and the older Samsungs have connected.

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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Samsung TV connection issue

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Samsung TV connection issue

Posted by a Sky employee

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Thanks

Lisa - Sky Tech Team Expert
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Samsung TV connection issue

Posted by a Superuser, not a Sky employee. Find out more

@Postaproblem 

Your question is probably better asked to Samsung as you've proved your broadband is working fine with the other Samsung TVs.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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