12 Jan 2025 02:58 PM
I have 4 Samsung televisions and an LG tv. All but 1 Samsung tv are connected. Please could you suggest why 1 television won't connect to my WiFi. The tv is only a couple of years old and the older Samsungs have connected.
13 Jan 2025 10:39 AM
Posted by a Sky employeeHi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
15 Jan 2025 10:24 AM
Posted by a Sky employeeWe are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
15 Jan 2025 01:53 PM
Posted by a Superuser, not a Sky employee. Find out moreYour question is probably better asked to Samsung as you've proved your broadband is working fine with the other Samsung TVs.
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