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Discussion topic: Sky broadband

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This message was authored by AshU This message was authored by: AshU

Sky broadband

When going onto the service checker I get a message saying I don't have Sky broadband yet. However, the wifi is working in the house. 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky broadband

Posted by a Superuser, not a Sky employee. Find out more

@AshU 

See the updates on your Sky Talk post as likely connected.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Sky broadband

Posted by a Superuser, not a Sky employee. Find out more

Hi @AshU 

Is your Sky account correctly linked to your Sky ID? It may be that your account is linked to an old account number if you were with Sky previously. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
AshU
Topic Author
This message was authored by AshU This message was authored by: AshU

Re: Sky broadband

Thank you. This is the first time we have been with Sky. Not sure what the problem is.

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