We have internet but no connection

[Neilprestidge]

We have Internet but no connection, I've gone through the trouble shooting but the 'connected' green light on the booster does not come on

[Tom-W19]

Hi @Neilprestidge 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147