Glass keeps buffering, Wi-Fi speed not accurate

[Rolly1]

Glass keeps buffering, all tests done , sky says speed is 23mar, it is not, varies between 7-17mbs, not a happy customer, most days unusable!

[Chrisee]

@Rolly1 the reason the Sky Glass is bufering is the wifi speed it can access is not high enough. If your connection at the hub is only 23Mb/s you will struggle to watch anything better than HD as UHD requires at least 25Mb/s and ideally over 35Mb/s at the TV. WiFi spedds are affected by the layout and type of construction of your home. Many homes including my own need more than the single free hub Sky provides to get sufficent wifi signalto stream video.

[Cuve]

I have the same issue... it is terrible! Can't watch anything and getting worse! 

using the Netflix app is says the WiFi sped is 5.73mps, but sitting next it it with my phone. Fast.com  says is 520mps.... how can that be?? 

wifi is provided by Sky, and there is an extender, connected to an Ethernet cable in the same plug! 

[Chrisee]

@Cuve if your Glass TV is wall mounted the amount of wifi signal reaching the aerial can be restricted as the TV contains metal but those figures sound extreme. Something odd is going on as the Wi`Fi card in the TV should be doing far better it could be a faulty unit where the WiFi aerial is not properly connected so Iwould call Sky if the unit is under warranty.