@LisaC7 Assuming that teat was run on Sky's service checker what does it tell you if you click through to the broadband test? Because if the speed to the hub is below the guaranteed speed for your line it should offer further help. Also what is the guarantee for your line?
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
