02 Jan 2025 10:22 PM
My WiFi has gone slow. I have fibre optic. I'm pretty sure my guarantee is 100 mbps but it's showing around 50
03 Jan 2025 09:20 AM - last edited: 03 Jan 2025 09:23 AM
Posted by a Superuser, not a Sky employee. Find out more
WiFi isn't guaranteed to be the same as cabled speed to the Hub. All WiFi is zero Mbs on the other side of a few walls or over some tens of metres of clear air.
If you have WiFi Max, the speed of the 'Enhanced Wall to Wall WiFi Guarantee' for 100Mbs FTTP is a whole 10Mbs.
Got Sky WiFi Max? We’ll guarantee you can get WiFi in every room, or we’ll give you your money back. We’ll guarantee you get:
10Mb/s in every room if you have Sky Broadband Superfast 35, Superfast, Full Fibre 75 or Full Fibre 100.
25Mb/s in every room if you have Sky Broadband Ultrafast, Full Fibre 150, Full Fibre 300, Ultrafast Plus, Full Fibre 500, Gigafast or Full Fibre Gigafast.
https://www.sky.com/help/articles/enhanced-wall-to-wall-wifi-guarantee
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