@Rahila232 you nedd to esatblish if itscthe broadband connection tomthe hub or thecwifi from the hub tomyour devicecthst is the issue which the lights on your Sky hub will show see https://www.sky.com/help/articles/hub-lights-explained-start
That trouble shooter should show you what steps to take, However the storm the other night has caused loads of issues especially with services over copper lines so it maybe sometimecafter you report the issue to Sky beforecanything can be done.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
