01 Mar 2023 07:11 PM
01 Mar 2023 07:32 PM
Posted by a Superuser, not a Sky employee. Find out more@Andy952 Which tariff are you on for your broadband? Is this the social one or different?
01 Mar 2023 07:44 PM
Broadband 35 and due to the lack of speed I was offered it at £23 per month for 18months, only been with sky a month.
01 Mar 2023 08:04 PM
Posted by a Superuser, not a Sky employee. Find out more@Andy952 What does it say in your future bills as the cost of your monthly DD with Sky? Is there a rise in the price or is it still the same?
01 Mar 2023 08:19 PM
@Highlinder yes my DD has increased to £27 which is more than the 8.1%
01 Mar 2023 08:30 PM
Posted by a Superuser, not a Sky employee. Find out more@Andy952 Have you had any email or letter conformation that this increase is going ahead?
02 Mar 2023 07:17 AM
@Highlinder no I have had nothing at all. I wouldn't have an issue if the had improved the service(speed).
02 Mar 2023 07:36 AM
Posted by a Superuser, not a Sky employee. Find out more@Andy952 the price increase has not been applied as yet it starts in April so if your DD has increased already it can be due to another factor such as call charges. You can get a breakdown of your bill online so check that. If you dont recognise the item call Sky and discuss it with them.
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