05 Sep 2022 01:56 PM
My broadband wasn't worked msg past 3 weeks . The engineer just fixed it today . How can I apply compansation for 3 weeks without service
05 Sep 2022 01:57 PM
Posted by a Superuser, not a Sky employee. Find out more@Saduf
See this link re auto compensation for when there is a total loss of Sky Broadband or Sky Talk. https://www.sky.com/help/articles/auto-compensation
If you have a total loss of service and it isn’t fixed after two full working days from when you first report the fault to Sky, you will become eligible for it once it’s fixed.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion