One laptop not showing sky on the list of available network

[Newbie_-]

One laptop not showing sky on the list of available network despite it placed next to the router. This laptop has been tested on other networks so I am 100% sure it is issue with Sky. I tried all advise I could find, reset router, wps etc. What to do? :((

[Tom-W19]

Hi @Newbie_- 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147