TV freezing every 5 seconds

[LG45]

Hi, both our TVs with sky hubs are freezing and losing dialogue approx every 5 seconds. We had the broadband checked yesterday but we can't watch TV like this at all so we have no service for sky TV at all. 

[Tom-W19]

Hi @LG45 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147