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Discussion topic: broadband loss

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Avatar for Colinconwy
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This message was authored by: Colinconwy

Message posted on ‎21 Dec 2024 02:58 PM

broadband loss

Hi our broadband was off 7,8,9,10,11,12 Dec are we entitled to compensation and how do we go about it please Colun from Conwy

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Avatar for TimmyBGood
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This message was authored by: TimmyBGood

Message posted on ‎21 Dec 2024 03:45 PM

Re: broadband loss

Posted by a Superuser, not a Sky employee. Find out more

@Colinconwy 

 

https://www.sky.com/help/articles/auto-compensation 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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