Moving from super fast to ultrafast or ultrafast plus Routers

[TimmyBGood]

@Spanner1982 

There's no difference between Ultrafast 1, Ultrafast 2 (Plus) and Gigafast over FTTP other than the speed band: it's all Openreach optical cable, an ONT and a Sky Broadband Hub.

The complication is that Ultrafast 1 is also available on G.fast, which is a completely different technology where data enters the subscription premises over existing copper phone wiring.

[TimmyBGood]

@Spanner1982 

Does your existing Ultrafast arrive at a 'telephone' wall socket or an ONT (large white Openreach box with multiple LEDs)?

[Spanner1982]

It's running with an ONT

[TimmyBGood]

@Spanner1982 

In that case there should be no need at all for any kind of technician attendance.  Moving up (or down) the FTTP speed band range is a head-end process carried out remotely.