16 Jul 2022 08:08 PM
Hi all, I've just installed an eero mesh WiFi system to boost the coverage in my house and it works like a treat, the only problem I'm having is putting the sky router into modem mode or at the very least disabling the WiFi. It allowed me to diable the 5GHz band, but when I try to disable the 2.4 GHz and "Apply", I get a blank page and an error saying "Safari can't open this page" - seems to be an issue with the routeR?
17 Jul 2022 07:49 AM
Posted by a Superuser, not a Sky employee. Find out more@Timberflake if you have Sky Q tv boxes they will continue to broadcast the Sky SSID as thst is the way Sky Qminis connect. Trying to use a third party mesh system with Q boxes is possible but it can get complicated.
16 Jul 2022 08:13 PM
Posted by a Superuser, not a Sky employee. Find out more@Timberflake Best to access the hub using ethernet cable as doing it over wifi is fruitless.
16 Jul 2022 08:26 PM
I am over ethernet and still getting the same message.
16 Jul 2022 08:38 PM
Posted by a Superuser, not a Sky employee. Find out more@Timberflake Make sure the device you are using isn't defaulting to wifi. Maybe turn wifi off on that device? If that doesn't help can you try another browser?
16 Jul 2022 09:02 PM
So using Chrome it's allowed me to disable the WiFi access point for both 2.4 and 5GHz, I've also disabled broadcasting the SSID, but the WiFi network is still showing in the list of available networks??
16 Jul 2022 09:10 PM
Posted by a Superuser, not a Sky employee. Find out more@Timberflake If they are disabled they should drop oof the list.
16 Jul 2022 11:42 PM
Posted by a Superuser, not a Sky employee. Find out moreNote that Sky Hubs do not have a modem only mode: you can switch off WiFi and DHCP, but they will always act as a router.
17 Jul 2022 07:49 AM
Posted by a Superuser, not a Sky employee. Find out more@Timberflake if you have Sky Q tv boxes they will continue to broadcast the Sky SSID as thst is the way Sky Qminis connect. Trying to use a third party mesh system with Q boxes is possible but it can get complicated.
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