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Discussion topic: No internet but says connected

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This message was authored by Ty11 This message was authored by: Ty11

No internet but says connected

Hun says connected but no internet light. 
looked at all the discussions and ran all the tests to no avail. Ridiculous that you cannot contact anybody! 
help as do not know what to do next - will be getting rid of sky when the contracts up because it is such a faff to easily speak to someone 

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This message was authored by HannahX88X This message was authored by: HannahX88X

Re: No internet but says connected

I have this issue right now too... But it has been happening to us on and off for about 2 months now... No help, and when nearly everything needs an Internet connection and it costs so much it's ridiculous... 

This message was authored by Treen2 This message was authored by: Treen2

Re: No internet but says connected

Same here in Wrexham. No internet but no issues found when runnng the wifi checks.

This message was authored by HannahX88X This message was authored by: HannahX88X

Re: No internet but says connected

I'm in Chester... 

This message was authored by Teejz This message was authored by: Teejz

Re: No internet but says connected

I’m in London and keep having this issue! Getting sick of it now for the amount I'm paying monthly, you'd expect a better service. 

Ty11
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This message was authored by Ty11 This message was authored by: Ty11

Re: No internet but says connected

It is fixed for now so let's see how it goes - thanks for all your responses btw 

This message was authored by HannahX88X This message was authored by: HannahX88X

Re: No internet but says connected

Mine fixes then goes a day or 2 later so sky won't do anything, it has been fine since I originally replied then today it keeps going on and off again 🙈

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