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Discussion topic: Wifi connection dropping out

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This message was authored by flyinghaggis This message was authored by: flyinghaggis

Wifi connection dropping out

After doing everything possible connection is still dropping out , currently watching sky Q box showing connected then not connected,  meaning 2 mini boxes won't connect either, all tests show no issues,  router/all boxes have been switched off for 10 ,15 min and still same issues after restart,  I'm expecting this to be a router issue causing connection issues as no issues in my area

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Wifi connection dropping out

Posted by a Superuser, not a Sky employee. Find out more

@flyinghaggis whst happens to the lights on your Sky hub when the connection drops? See https://www.sky.com/help/articles/hub-lights-explained-start

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
flyinghaggis
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This message was authored by flyinghaggis This message was authored by: flyinghaggis

Re: Wifi connection dropping out

All 3 lights are showing green . I watched the connection drop the reconnect on the sky q box (in settings) everything switched off overnight and still same 

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