14 Jan 2025 11:29 PM
Anyone else having the same problem???
14 Jan 2025 11:30 PM
Me to, saying there's no connection to the hub but it's slowly flashing green but that's all
15 Jan 2025 04:15 AM
Posted by a Superuser, not a Sky employee. Find out moreThere are known problems in the Manchester area but if that isn't your area use the below link to check to see if there are any outages nearby https://www.sky.com/servicechecker
(This should determine if there's an identified fault affecting multiple households)
If there aren't any then try running the line test here
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.
No problem. Browse or search to find help, or start a new discussion on Community.
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